Support

Need help with NotifyPush? We're here to assist you.

Contact Us

For any questions, issues, or feedback, please reach out to us via email:

We typically respond within 24-48 hours.

Frequently Asked Questions

How do I get started?

Sign in with Google or GitHub, create a topic in the app, generate an API key, and start sending notifications via our REST API. Check out the code example on our homepage for a quick start.

What are topics?

Topics are channels for organizing your notifications. You can create topics like "Server Alerts", "Build Status", or "IoT Sensors" to categorize different types of notifications.

How do API keys work?

API keys authenticate your requests to our API. You can create master keys (full access) or scoped keys (limited to specific topics). For security, keys are only shown once when created, so save them securely.

What are the usage limits?

Free tier includes 300 messages/day, 5 topics, and 6 API keys. Pro tier offers 10,000 messages/day with unlimited topics and API keys. Message retention is 7 days (Free) or 30 days (Pro).

Why aren't my notifications arriving?

Common issues include: expired API key, reached daily message limit, device not registered for the topic, or notification permissions disabled on your device. Make sure your app is installed and you're subscribed to the topic.

How do I delete my account?

You can delete your account from the Settings page in the mobile app or web dashboard. This will permanently remove all your data including topics, API keys, and message history. See our Account Deletion page for details.

Is my data secure?

Yes. We use HTTPS encryption, secure JWT authentication, and hashed API keys. Your data is stored on Cloudflare's secure infrastructure. We don't sell or share your data with third parties.

Can I use this for commercial projects?

Yes! NotifyPush is designed for developers and can be used for personal or commercial projects. Just make sure to follow our Terms of Service and acceptable use policy.